Cookie policy

Your privacy and the protection of your personal data are of great importance to Indao. This cookie policy explains how we use the personal data we collect through cookies, what we do with it and how we process it. We believe it is important to create and maintain an environment in which users of our online services can be assured that their information will not be misused.

Scope of application

This website and the associated cookies are managed by Indao (SA), whose registered office is located at Rue de l’Académie 53, 4000 Liège, Belgique and whose CBE number is 0478.472.789. We act as a data controller when we process the personal data of users of our online services by means of cookies.

We comply with applicable data protection regulations, including the General Data Protection Regulation 2016/679 (GDPR) and national data protection laws. These regulations relate to the protection of your personal data and grant you rights with regard to that data.

The purpose of this policy is to indicate what personal data we collect through cookies and how we use your data after you have visited our website using a desktop computer, tablet, smartphone or any other device on which cookies are installed.

What are cookies?

Cookies are small text files that contain small pieces of information and store information such as your language preference and the date on which you visited our website. These cookies are stored on your computer, tablet or smartphone when you visit our website. Cookies may contain personally identifying data, but this is not always the case.

When you revisit the website, these cookies send information to the website so that it recognises your browser and can remember your language preference, for example. Some cookies also enable certain functions or measure how visitors use the website so that this information can be used to optimise it.

Cookies often have an expiry date and are therefore automatically deleted after a certain period. Some cookies, such as session cookies, are deleted when the browser is closed, while others remain on your device for longer.

What types of cookies do we use and why?

Strictly necessary, essential and functional cookies

Strictly necessary cookies are essential for navigating our website and using its functions. Functional cookies remember the choices you have made, such as the country from which you visit the website, your language choice and search settings. Without these cookies, requested services cannot be provided. These cookies allow us to offer you a more enjoyable experience that better suits your choices. They cannot track your browsing activity on other websites.

We may install these cookies without asking for your consent.

Targeting or advertising cookies

These cookies collect information about your browsing habits in order to tailor advertisements more closely to your preferences. They are also used to limit the number of times you see a particular advertisement and to measure the effectiveness of an advertising campaign. These cookies are generally placed by networks of third-party advertisers. They remember the websites you visit and this information is shared with other parties such as advertisers.

These cookies are only installed on your device after you have given your consent.

Cookies for analytical and statistical purposes

These cookies collect information about how visitors use our website. We use them to find out how visitors reach our website, how they browse or use it and what could be improved, such as navigation, user experience and marketing campaigns.

We use third-party services such as Google Analytics and Microsoft Clarity to collect information about visitors to our website. This information is aggregated to determine the number of visits, the average duration of a visit and the pages viewed. We use it to measure website usage and improve its content and value.

These cookies are only installed on your device after you have given your consent.

Web beacons and pixels

Some of our web pages may contain electronic images called “web beacons” or “pixels”, also known as “clear gifs”, which allow us to count the users who have visited the relevant pages. These beacons collect only limited information and are used to measure the effectiveness of a specific campaign.

These technologies are only activated after you have given your consent when they are not strictly necessary.

List of cookies used

How will your data be used and shared?

We may process and share the information we obtain through cookies with:

• third parties with whom you have asked us to share your personal data or organisations with which you have agreed to share information;
• service providers that assist us with our services, including data analysis, usage statistics and marketing support.

These service providers have access to information processed through cookies only when strictly necessary to carry out their activities. They may not use your data for other purposes.

Transfer of your personal data

We may transfer your personal data to service providers located in third countries outside the European Economic Area, including the United States, when Google or Microsoft services are activated. These transfers are necessary for the provision of the relevant audience measurement, analysis or advertising services.

A transfer outside the EEA is carried out in accordance with the applicable regulations, in particular on the basis of an adequacy decision by the European Commission or standard contractual clauses accompanied, where necessary, by additional safeguards.

For more information about data transfers, please consult our privacy policy.

Deletion of cookies and additional information about cookies

If you have given us your consent by clicking on the appropriate button on the cookie banner, you may withdraw it at any time using the website’s cookie settings or by deleting the cookies stored through your browser.

Some cookies are deleted when you close your browser. Others remain on your device until they expire or until you delete them from the cache.

By deleting our cookies or disabling future cookies, certain parts or functions of our website may no longer be accessible.

The links below provide further information on deleting cookies in each browser:

For more information about cookies and how to delete them, please visit www.allaboutcookies.org or www.youronlinechoices.eu. These external websites are not affiliated with our website or company.

Your rights

You have the right to access the information held about you and to receive a copy. You may ask us to rectify, supplement or delete any outdated, incorrect or incomplete information. You also have the right to restrict or object to the processing of your data and, under the conditions provided by law, to exercise your right to data portability.

If you have any questions about this policy or wish to exercise your rights, please contact Indao (SA) by telephone at +32 4 225 58 10 or by email at info@indao.ai.

You have the right to lodge a complaint with the Data Protection Authority if you are not satisfied with how we have responded to your requests. For further information on the processing of your data or your rights, please consult our privacy policy.

Changes to this cookie policy

We may change and update this policy from time to time to ensure that it reflects the cookies used and how we process your personal data. The updated version will be placed on the same web page and will take effect immediately upon publication. Please return to this page regularly.

If you would like more information about how we process personal data and the use of our website, please consult our privacy policy.

Version: August 2026